Contact: kilo bravo at zulu romeo kilo dot delta kilo
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Kenneth Bernholm

Kenneth Bernholm

A versatile Information Technology Generalist with the following skills in no particular order:

As a project manager, I'm skilled at organizing and keeping track of tasks and tickets as well as communicating with both internal and external product owners and stake holders. I very much enjoy the human side of computing and would like to do more.

As a system administrator, I can configure servers (local, remote, dedicated, and virtual) and basic networks. I'm experienced in establishing automatic backup, monitoring, and warning systems. I can script and automate testing, deployment, and other processes, and I know my way around virtualization and containerization.

As a programmer, I know about Design Patterns and Best Practices and know how to research User Stories and implement Use Cases. I know how to architect code and solutions to be secure, scaleable, testable, and maintainable, and I can do code reviews and code refactoring and proper object orientation.

As a tech/supporter, I can build, configure, secure, and support most classes of computers, peripherials and devices. This includes everything from hooking up an oscilloscope and whipping out a soldering iron to conducting respectful and supportive dialogue with non-technical users.

As a technical writer, I'm able to work with style guides and Subject Matter Experts. I can write technical documentation and feature stories and short snippets. I can research subjects and produce texts targeted to specific audiences, media, and sizes, and I can do layout and create diagrams and other illustrations.

Project Management

System Administration

Programming

Web Development

Tech/Support

Technical Writing

Random Projects

Resume

2023-2025 Programmer, System Administrator, and Technical Writer at Outhouse (graphic production company)
I participated in the development and maintenance of an internal PIM/DAM-system. I wrote independent queue and logging systems, introduced and implemented testable packages, and refactored a lot of code. I also established and maintained a base of technical documentation, performed system administration, set up Nagios system monitoring with custom plugins, and configured automatic backup. Eventually, I missed having more techies around me and chose to leave.

2020-2023 Programmer at Hubhus (CRM software house)
I developed an interactive dashboard, search facilities, automation, and more for a custom CRM system. I wrote, edited, and managed the main repository of technical documentation and I refactored a lot of code and introduced online project management and issue tracking. The employment came to an end when I was tempted into an interesting startup that unfortunately failed to materialize.

2019-2020 Technical Writer at Sitecore (CRM software house)
I wrote technical documentation for Platform Administration and Architecture and Developer Tools and created illustrations and diagrams. I also wrote and maintained an installation guide, a programmers guide, and a tool for exporting content from Paligo to Microsoft Word. Additionally, I did some C# programming to test the product and to produce code samples for developers. I stopped because of a toxic team culture.

2011-2018 Architect, Programmer, System Administrator, and Project Manager at Know-how Data (ERP software house)
I programmed CMS based fire inspection websites, webapps, and webservices for the Danish Association of Municipal Fire and Rescue Departments as well as cargo and people transport systems with integration to Microsoft Dynamics NAV and C5. I also introduced online project management and issue tracking. In the end, the ERP company ran out of web development work and I had to move on.

2008-2011 Programmer and Web Designer at TechHouse (web agency)
I designed and programmed Search Engine Optimized (SEO) CMS based websites and webshops for clients. I also developed an in-house lead automation system for the sales team. I stopped because I got offered a position with much more influence and responsibility.

2003-2008 Magazine Writer (freelance)
To stay at home with my newborn son, I wrote technical articles for magazines and papers until he was in kindergarten.

2000-2003 Programmer and System Administrator at Mobilix/Orange (telecom)
I programmed and administered a two-way synchronization solution for customer data. When the company was merged with Telia and began outsourcing development, I declined a new position as middle manager.

1998-2000 Magazine Writer and Editor at IDG (technology publishing house)
I wrote and edited articles for the magazines PC World and NetWorld. I stopped in protest because a very competent editor-in-chief and good leader whom I liked and admired was unfairly dismissed.

1997-1998 Technical Writer and Book Designer at Forlaget Globe (technology publishing house)
I wrote and edited textbooks on Microsoft and Linux technologies. Unfortunately, the material was too lightweight and too focused on Microsoft for me to continue.

1996-1997 Magazine Editor and Writer and Multimedia Designer at Audio Media (technology publishing house)
I wrote and edited articles and produced interactive cover CD-ROMs for the magazine Privat Computer. Disagreements over publishing strategies lead to the end of that.

1993-1996 JavaScript Programmer, Web Designer, and Magazine Writer (freelance)
I wrote articles for the magazine PC-Professionel and designed the magazines Amiga Bladet and PC Player. I also designed and programmed web pages. Then I got offered a job as magazine editor at the publishing house that bought Amiga Interface and the other magazines from my first employer. This I could not turn down.

1989-1993 Programmer, Technical Writer, and Project Manager at Interactivision, (games and multimedia software house in Silkeborg)
I designed, programmed, and produced games, multimedia, and productivity software for danish, german, british, and american customers. Eventually, I chose to stop and return to Copenhagen.

1988-1989 Magazine Writer and Editor at Forlaget Microtech (technology publishing house in Silkeborg)
I wrote articles for the magazine Amiga Interface and the publisher's other magazines before I became editor of Amiga Interface. When the magazines were bought out by a competing publisher, I returned to programming.

Education

1986-1988 EDB-assistent at the precursor to Copenhagen Business College Niels Brock
A vocational education in programming using Pascal, COBOL, and assembly.

1985-1986 EFG Handel og Kontor basisår at Køge Business College
A mercantile education in basic accounting, economics, sales, and marketing.

1976-1985 Public school at Strøby School
I participated in every extracurricular electronics and computer class offered.

About Me

As a person, I'm organized, methodical, and detail oriented yet easygoing and humorous. Also:

I am diagnosed with depression and anxiety. These two afflictions are in my case triggered by stress which I'm good at avoiding thanks to a healthy understanding of my limits, a set of effective psychological tools, and Sertraline.

"Stanley Kubrick's wife once said that "Stanley would be happy with eight tape recorders and one pair of pants". I can absolutely relate to that. I love tape recorders and always have several in my possession. As for pants, one pair would certainly be sufficient if they didn't need washing.

Kubrick himself once said that he wanted a Fortune 32:16 computer for Christmas because it had the best chip architecture (MC68000) and the most advanced operating system (Unix). I totally agree, and I would love an m68k Unix machine for Christmas.